RMM Installation Guide for Mac


Step 1

  • When you click download, you will see the following pop-up. Select Allow

 


Step 2

  • The file will be downloaded and saved to your Downloads Folder. Double click the named folder to view the contents

 

STEP 3

  • Double click Install.pkg to launch the installation

 

STEP 4

  • Click Continue to begin the installation

 

Step 5

  • Click Install

 

step 6

  • Enter your administrative username and password & click Install Software

 

Step 7

  • Click OK to all access

 

Step 8

  • Select Open System Preferences

 

Step 9

  • The Security & Privacy Window will open

  • Click the padlock to make changes

  • Enable the checkmark for MSP Anywhere Agent TakeControl

 

Step 10

  • Enter your administrative credentials

 

Step 11

  • Select Quit & Reopen

 

Step 12

  • Ensure Full Disk Access is selected in the left pane

  • Next, enable the checkmark for EndpointSecurityforMac, BDLDaemon & rmmagentd

 
  • Finally, scroll down to the Accessibility section and enable the checkmark for MSP Anywhere TakeControl


REBOOT to COMPLETE