Privacy Policy
Atlantec I.T. Services Limited (“Atlantec”, “we”, “us”, “our”) is committed to protecting your personal information and this Privacy Policy tells you how we collect your personal data, how we store it and how we use it. We ensure that we shall only use your information in line with all applicable UK data protection laws. Your information will be held in a secure environment, and access to it will be restricted according to the “need to know” principle.
The information we collect about you
We process the personal data of customers and prospects. We may collect, store and use the following personal information about you:
Information that you provide to us when registering your interest in our services
Information that you provide to us when requesting a information through our website
Information that you provide to us to subscribe to our newsletter
Please let us know if the personal data we hold about you needs to be corrected or updated.
The data you provide to us includes:
Name
Address
Postcode
Country
Company name
Email address
Mobile number
How you heard about us
Information contained in or relating to any communications that you send to us or send through our website, including the communication content and any metadata associated with the communication
Any other personal information that you choose to send us, including business cards
You may only pass us another individual’s personal data if you have that person’s consent to do so on the understanding that their personal data will be processed as described in this policy.
We also collect information about your computer and about your visits to and use of the website. This includes collecting unique online identifiers such as IP addresses, which are numbers that uniquely identify a specific computer or other device on the internet. Please see our Cookies section for more details.
How will we use your personal information
We shall use your personal data for the following purposes:
To provide our services to you
To provide you with information about these services, and to deal with enquiries and requests about them
To refer you to suppliers of goods or services in which you have expressed an interest
To send you marketing communications relating to our business which we believe to be of interest to you To send you email notifications and newsletters
To administer our website, personalise it to you and keep it secure
To prevent fraud
To verify compliance with the terms and conditions governing the use of our website
Our legal basis for processing your personal information
We promise that we shall only use your data in the way you wish, and we shall always respect your privacy. We process your data under the following legal grounds:
The processing is necessary to meet contractual obligations into which you have entered. Failure to provide mandatory data fields identified by a ‘*’ will mean that we shall be unable to deliver our services to you.
The lawful justification for sending you marketing communications about our business, services and news is because we have a legitimate business interest for your data to be used for this specific purpose. You are in complete control of your data and can choose not to receive these messages, either when you first provide your data, in every communication we send you afterwards by following the opt-out links on the communication or by contacting us. These marketing communications include:
Email notifications and letters where you have provided us with your email address
Postal / telephone marketing, though we shall always cheque telephone numbers against the Telephone and Corporate Telephone Preference Services and will only make telephone calls to you where your number is listed if you have told us that we may do so.
We may also match the data we collect with other data that we hold about you if you have been connected with Atlantec before. We do this to build up a picture of your personal preferences and understand how you use Atlantec so that we only send you relevant messages
Disclosing your Personal Data
Your information will be used by the following parties under our control:
The workers who deliver our services
Third parties who provide a service to us:
Customer and prospect data to HubSpot Inc, who distributes our emails
credit card and direct debit gateway companies (GoCardless) to bill you for goods and services
third parties dealing with us on your behalf
business partners, suppliers and subcontractors for the performance of any contract we enter into with them or you
We shall keep your personal data within Atlantec and our trusted third parties except where disclosure is required by law, for example to government bodies and law enforcement agencies.
How long we keep your personal information
We shall not keep your personal data for any longer than is necessary. Where your information is no longer required or is no longer relevant, we will ensure it is disposed of securely.
Personal details for marketing information will be held for a period of 24 months since your last interaction with us
Personal details for employee administration will be held for a period of 6 years following the end of your employment with us
To make sure that you do not receive marketing from us after you have told us to stop sending it, we need to keep a record of that instruction with our contact details. We shall hold that information until you tell us otherwise.
Where necessary, we shall keep your personal data for as long as required to do so by law; and where required to establish, exercise or defend our legal rights.
Your rights and control over your personal data
Under the UK data protection legislation, you have the right to:
Access your personal data by making a subject access request
Rectification, erasure or restriction of your information where this is justified
Object to the processing of your information where this is justified
Data portability
Withdraw consent at any time
The right to lodge a complaint at any time to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
To exercise any of these rights, please contact us using the details below:
Compliance Officer
Atlantec IT Services Limited
Email address: hello@atlantec.co.uk
Telephone number +44 (0) 203 086 9902
No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Third-Party Websites
Our website may contain links to and details of other websites that are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you that will be used by them in accordance with their privacy policy, which may differ from ours. It will be helpful for you to read their privacy policy before providing them with your personal data.
Privacy and Cookies
We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website. Cookies are small text files which are stored on your computer when you visit certain web pages. At Atlantec we use cookies to understand how our sites are used which helps us to improve your overall online experience. Some of the cookies we use are necessary for some of our sites to work whilst other cookies are used to provide tailored advertising by trusted third parties. To find out more about cookies, visit www.aboutcookies.org Cookies do not typically contain any information that identifies a user, but other information that we hold about you may be linked to the information stored in, and obtained from, cookies.
Strictly necessary – These cookies are essential for certain features of our websites to work. These cookies do not record identifiable personal information and we do not need your consent to place these cookies on your device. Without these cookies some services you have asked for cannot be provided.
Performance – These cookies are used to collect anonymous information about how you use our websites. We use Google Analytics to help us understand our website and how the website is used, and to understand how effective our advertising is. We use this information to help us improve our websites and digital advertising. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. You can read their privacy policy at https://www.google.com/policies/privacy/.
Functionality – These cookies are used to provide services or remember settings to enhance your visit, for example text size or other preferences. The information these cookies collect is anonymous and does not enable us to track your browsing activity on other websites.
Targeting and Advertising – These cookies are used by trusted third parties to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. Information contained in these cookies is anonymous and doesn’t contain your personal information. To find out more about cookies used for targeting and advertising follow www.youronlinechoices.com and www.networkadvertising.org.
Session Cookies and Persistent Cookies
Session cookies expire when you close your browser or if you stay inactive for a certain time. Persistent cookies will persist even after the browser is closed. They are used to remember you so that you don’t have to re-enter, for example, login information every time you revisit our website.
Managing cookies
If you’d prefer to restrict, block or delete cookies placed by our website, you can use your browser to do this. Each browser is different, so cheque the ‘Help’ menu of your particular browser to learn how to change your cookie preferences. If you choose to disable all cookies we cannot guarantee the performance of our websites and some features may not work as expected.
Changes to this privacy policy
Atlantec has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us
We are registered as a Data Controller with the UK Information Commissioner’s Office, under registration number A8847867.
This website is owned and operated by Atlantec I.T. Services Limited, registered in England and Wales under registration number 3872142, Atlantec I.T. Services Limited, First Floor, Telecom House,125-135 Preston Road, Brighton, East Sussex, BN1 6AF.
If you have any questions about this policy or your personal data, please contact:
Compliance Officer
Atlantec IT Services Limited
Suite 733, Kemp House
152-160 City Road
London EC1V 2NX
Telephone number +44 (0) 203 086 9902
Email address: hello@atlantec.co.uk
This document was last updated on April 12, 2021
